Refund policy

Return Policy — EverSphere

Last updated: October 6, 2025

At EverSphere, we want you to be completely satisfied with your purchase. If for any reason you are not, our Return Policy outlines how you may return eligible items purchased from our store.

Returns

You have 30 days from the date of delivery to request a return. To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it

  • In its original packaging

  • Accompanied by proof of purchase (such as an order confirmation email or receipt)

Please note that customers are responsible for all shipping costs associated with returning their items. Shipping costs are non-refundable.

Non-Returnable Items

Certain types of items cannot be returned, including:

  • Personalized or custom-made products

  • Gift cards

  • Final sale or discounted items

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed back to your original method of payment within 5–10 business days.

Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider.

Exchanges

We currently do not offer direct exchanges. If you would like a different item, please return your original purchase for a refund (subject to the conditions above) and place a new order through our website.

Damaged or Defective Items

If you receive a defective or damaged product, please contact us immediately at infoeversphere@gmail.com with photos of the product and packaging. We will review your request and arrange a replacement or refund if applicable.

Questions

If you have any questions about our Return Policy, please contact us at:
Email: infoeversphere@gmail.com
Location: United States

Thank you for shopping with EverSphere.